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August 15 2020

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Job Offer: 1x CSU Advisors - Ballymena - 1599:Kennedy Recruitment

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1x CSU Advisors - Ballymena - 1599

Kennedy Recruitment
Ballymena, Northern Ireland, Co. Antrim
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in 3 days


Vacancy Listing reference: 19421
We are currently recruiting for a CSU Advisor for the Ballymena area. This will be a full-time temporary function, Monday to Sunday consisting of 37 hours per week, with an hourly rate of £9.55.
tasks & The main responsibilities are:
- Answering telephone calls and accurately recording all Customer contact
- Registering new housing applications and recording repairs
- Advising customers of anticipated period to have work carried out
- Following up requests on work already reported
- Conducting customer surveys
- Recording of survey results giving details of customer feedback
- Arranging appointments
- Monitoring results
Essential criteria:
- Hold a BTEC National or equivalent Professional or Technical qualification plus at least one year's significant general administrative practice Or Have five GCSE "O" Levels, or equivalent qualification, plus at least two years' significant general administrative practice
- Exceptionally candidates not holding the above level of qualifications but with three years' significant general administrative practice may also be considered
- The significant practice, number of years determined by qualification, should be administrative practice
For the purpose of shortlisting all candidates must demonstrate, by providing specific examples with dates, at least 6 months practice within the last year in at least 2 of the following:
- practice of direct delivery of customer service to the public, via the telephone or face to face
- practice within a customer delivery environment in NIHE
- practice in using a range of computer packages including Word, Excel, Outlook etc.
Additional information:
this function provides an exciting opportunity to join an industry leading business, committed to ensuring that their customers receive a first class level of service and offering genuine opportunities for career progression.
For more information on this function or any other vacancy please call us on 028 90330 555
Candidates will be required to obtain a Basic Access NI check at a cost of £18.
Please note that a criminal record will not necessarily be a bar to obtaining a position. This will depend on the nature of the position and circumstances of the offences.

For this function, Kennedy Recruitment is acting in the capacity of an employment business.
Kennedy Recruitment is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Kennedy Recruitment adheres to all current employment legislation.
Please note only those candidates shortlisted may be contacted. Apply Now


Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Co. Antrim, Other
Company Type Employer
Post Date: 08/01/2020 / Viewed 6 times
Contact Information
Company: Kennedy Recruitment

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