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December 11 2018

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Job Offer: HVAC Service Tech II (San Jose, CA):

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HVAC Service Tech II (San Jose, CA)

Sears Holdings CorporationSacramento, CA11/20/2018
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Job Description


Join the Sears Home Services team as an HVAC Technician!
No On-Call Work! No Sundays! Join Us Today!

At Sears, we provide our HVAC Techs competitive pay and continuing training in a collaborative, supportive, and team-oriented setting. In the repair technician function, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
For the HVAC Service Technician, we provide the following:
   » Service van
   » Uniforms
   » Laptop computer
   » Smartphone
   » Industry training
   » Career opportunities

The HVAC Technician is responsible for providing timely and quality repairs of customers' products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas and Oil Furnaces & Boilers) while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitcapability of the Company.

Job tasks/The main responsibilities are:
   » Diagnoses and repairs HVAC equipment in the customer's home and gives the customer an accurate estimate of the cost of repair if applicable
   » Recognizes and acts upon every opportunity to drive revenue through the Value Added Services Program (VASP) (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems as appropriate) by effectively communicating the benefits to the customer
   » Uses basic tools or instruments to assemble, adjust, calibrate, repair or test various products regarding the HVAC equipment
   » Works as a dedicated team member to ensure fast, flexible and expert service to every customer
   » Maintains high level of customer satisfaction through efficient and timely customer resolution
   » Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving HVAC customer issues
   » Maintains truck stock inventory and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition
   » Completes all Break/Fix Technician training elements within required timeframes
   » Installs new HVAC systems and related accessories according to safety and manufacturer's specifications
   » Ensures complete protection of customer's property by installing and servicing Heating Ventilation and Air Conditioning (HVAC) equipment and material in a safe, professional and expeditious manner
   » Removes any equipment necessary for the installation of new HVAC product and material according to manufacturer's specifications
   » Cleans up work areas, including any areas that were utilized for the installation process
   » Manage and maintain company assets such as corporate credit card, gas card, assigned HVAC equipment, inventory, company van, etc
   » Performs other tasks as assigned
Required expertise:
   »EPA Certification Required
   » Complete expertise of all tools, equipment and materials used to execute services on Heating Ventilation and Air Conditioning (HVAC) units
   » capability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems, make decisions or complete job tasks
   » capability to read, write and speak English and communicate effectively and clearly, both orally and in writing, with co-workers, managers and consumers
   » capability to travel up to 25% of the time as needed in geographical areas outside area of residence, both in-state (most of the time) and out-of-state (occasionally)
   » capability to work variable and flexible hours, including significant overtime as needed.
   » capability to follow appropriate industry specific regulations related to the handling of hazardous materials
   » capability to frequently bend, stoop, kneel, stretch, twist, reach, climb and lift/carry up to 75 lbs
   » High school diploma or General Education Degree (GED)
   » Years of Related HVAC practice: 3-4 Years
   » Driver's License Required: Yes
   » Travel Requirements: 25%
   » Age Requirement: 18+

EEO/EOE/Equal Opportunity Employer / Discapability / Vet.
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Job Snapshot

Employment Type Full-Time
Job Type Installation - Maint - Repair
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry HVAC
Required Travel Not Specified
Job ID 960095BR

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Company Overview

Sears Holdings Corporation
Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies, including Sears Roebuck and Co. and Kmart Corporation.
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Contact Information

Sacramento, CASears
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 11/20/2018 / Viewed 15 times
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