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November 12 2018

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Job Offer: Lead Field Service Tech III:

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Lead Field Service Tech III

Advantage ResourcingLanett, AL10/18/2018
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Job Description

listing title:
Lead Field Service Tech III - Lanett, AL
Listing description
Position Overview:
The Lead Field Service Technician III will be responsible for providing and leading the team to provide end user application & hardware support including PC workstations, printers/drivers, advanced network and telecom troubleshooting, server support and level II resolution of incident tickets while operating in a 24x7 manufacturing environment. You will provide advanced desk-side support, interfacing with a diverse user community in a variety of office, laboratory, and production equipment locations. This will include installation, maintenance, troubleshooting, support, and control of critical technology infrastructure.

Job location: Lanett, AL
RATE: To $33.60/hr
STATUS: Contract to Perm

Additional Description:
In addition to your technical function, you will lead and manage the Information technology infrastructure at the folding carton plant, in Lanett, AL including some warehouses at remote locations. As the Team Lead you will establish, communicate, and implement the company Information technology policies and standards to your team and local business partners. Work closely with the Information technology enterprise organizations, including the Service Desk, to ensure proper communication, escalation and resolution of disruptions in the technology service delivery.

How you will impact our Employer :
As the Information technology Field Services Team Lead you will serve as the primary site contact with other technology organization and vendors and support the local business leadership abilities team and users as the Information technology site representative. In addition, you will provide hands-on support for Microsoft Windows & Apple operating systems, Microsoft Active Directory and directory services, smart phones and wired/wireless network solutions. As the on-site 2nd level support team you will be called on to execute analytical, technical, and administrative work to aid in the on-going support of technology assets in the enterprise, including installing, maintaining, troubleshooting, supporting, and controlling critical business and Information technology infrastructure and applications.You and your team will provide advanced desk-side, network, & server support, interfacing with a diverse user community & a variety of office, laboratory, & production equipment & technical support personnel. This will include installation, maintenance, troubleshooting, support, & control of critical technology infrastructure & sites.

Appropriate qualifications:
Bachelors degree preferred, but a Technical School Degree plus practice and technical certifications is acceptable with a minimum of 5 years practice working in a Production Information technology manufacturing environment.
practice in managing a Production-Critical Information technology environment required
Minimum 5 years proven PC/LAN practice.
Minimum 2 years network and telecom support practice including MACs; cable, general device, and connectivity troubleshooting; punch-downs; cross-connects; and first level host PBX system administration.

Cisco CCNA certification is a plus. Network related discipline or certifications are required
Excellent problem solving, dispute resolution and interpersonal expertise
Full knowledge of Information technology Service Management framework and a respect for the ITIL Management Framework, ITIL Certification is highly favored
Must have advanced practice configuring and troubleshooting personal computers including all aspects of hardware and software support in a Windows operating system environment
managery practice with the capability to prioritize, delegate tasks and multi-taskExcellent expertise in written/oral communications including group facilitation, presentation, and communicating across entire spectrum of an organization

Must be willing to travel (locally and domestically) up to 20% and have a valid drivers license.
Special project participation may require additional extended travel to other locations, training facilities or customer sites.

Additional Details:

Listing ID:

Dept ID:

Job location:
Lanett, AL
United States of America

Business Sector:
Online / Full App

Employment Type:
Temp Position
Folder Group ID

Posted Date: 10/18/2018
Domain: arna

Job Snapshot

Employment Type Contractor
Job Type Skilled Labor - Trades
Education 4 Year Degree
practice Not Specified
Manages Others Not Specified
Industry Employment - Recruiting - Staffing
Required Travel Not Specified
Job ID 343782

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Company Overview

Advantage Resourcing
As one of the world's leading staffing companies, our primary objective is clear-cut: To perfectly align the best people with appropriate positions for our clients everywhere. Every day, we talk to hiring managers, HR directors, procurement managers, and senior management to lgain their needs. At the same time, we're bringing in candidates and associates with a variety of expertise and backgrounds, seeing how we can best put their expertise to use.
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Lanett, AL
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Company Type Employer
Post Date: 10/18/2018 / Viewed 51 times
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