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October 22 2018

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Job Opportunity: Customer Support Representative:

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Customer Support Representative

Baton Rouge, LA10/12/2018
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Job Description

We are pursuing aCustomer Support Representativeto provide professional, quality service to our existing clients. You will be responsible for assisting in the gathering of both in-house and customer product specifications from sales, purchasing and technical services; for assisting in the set-up of new products and following through with changes to existing products in the company's production software. If you like fast pace and are eager to contribute in a positive, upbeat environment, we want to hear from you.
Responsibilities of the Customer Support Representative include:
   » Verify and enter incoming orders with previous quote history including price, lead time and delivery schedule
   » Provide timely quotations for product inquiries, while confirming product availcapability, part number accuracy and customer specific discounting
   » Assist in communication regarding product expedites, custom part verification and pricing
   » Document changes, as well as complete periodic reviews of customer information

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Job Requirements

   » 1-3 years' practice in a Customer Service type function within an office environment
   » practice working in Microsoft Dynamics or SAP REQUIRED
   » Excellent computer expertise, particularly in Microsoft Office (Word, Excel, PowerPoint)
   » practice with order processing and order management
   » Customer focused expertise including problem solving, decision making and relationship management
   » capability to multi-task and prioritize to ensure deadlines are met in a fast-paced environment
   » Excellent attention to detail

Job Snapshot

Base Pay $18.00 - $21.00 /Hour
Employment Type Full-Time
Job Type Customer Service
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Environmental
Required Travel Not Specified

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Company Overview

Contact Information

Baton Rouge, LA


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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 10/12/2018 / Viewed 3 times
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