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October 20 2018

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Job Opportunity: Patient Liaison:

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Patient Liaison

Career ExtractsWinter Haven, FL10/12/2018
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Job Description


The Patient Liaison is responsible for being the face of Cannabis Education Centers (CEC). Additionally, the Patient Liaison will consult with patients and recommend medications as supervised by the CEC Manager and Chief Pharmacist.
Prior to beginning employment every employee must pass a Level II background check per state of Florida requirements.
Job tasks:
· Greet and check in patients upon arrival
· capability to navigate between patient databases
· Answer phones, questions that patients have and redirect to team where needed
· Make appointments and confirm patient in state registry
· capability to problem solve both individually and with team
· Know, understand and act in compliance with state regulation
· Respond to patient call questions and concerns in a patient focused manner
· Assist in the preparation and dispensing of medications and supplies as assigned
· Entering information into product inventory database
· Produce and label product orders
· Process new and refill product orders in the database quickly and accurately
· Handle cash/debit payment transactions in a timely manner
· Respond to patient call questions and concerns in a patient focused manner
· Assist in inventory control functions
· Complete necessary reports
· capability to follow SOP's (Standard Operating Procedures)
· capability to communicate effectively and work well with others
· Work towards meeting department goals around efficiencies, yields, and cost

Job Requirements


Required Appropriate qualifications:
· Bachelor's Degree or equivalent practice
· Excellent communication expertise
· Exemplary telephone and computer expertise
· Professional with attention to detail
· Minimum one year practice of customer or patient service
· Willing and able to work some Saturdays

Preferred Appropriate qualifications:
   » Pharmacy Technician certification
   » 2+ years' practice in healthcare
   » expertise of basic computer expertise, Point of Sale software and cash management
   » capability to creatively solve problems

Job Snapshot

Employment Type Full-Time
Job Type Health Care
Education High School
practice Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel None

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Career Extracts

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Winter Haven, FL

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Job Category: Customer Service [ View All Customer Service Jobs ]
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Job Location: Other
Company Type Employer
Post Date: 10/12/2018 / Viewed 3 times
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