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October 23 2018

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Job Offer: Skip Trace Specialist:

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Skip Trace Specialist

Westlake Financial ServicesLos Angeles, CA9/22/2018
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Job Description

Job Responsibilities
   » Locate consumers using skip tracing tools and techniques
   » Communicate with third parties for the purpose of acquiring consumer's location information
   » Search private databases such as Accurint, public records and internet when necessary
   » Review and analyze credit application and in-house documents for location purposes
   » Verify consumer information
   » Comply with all federal, state and local regulations
   » Comply with all company policies and procedures
Job Requirements
   » Excellent communication expertise and capability to overcome objections
   » Follow up on consumer leads
   » Excellent analytical, research, investigative and organizational expertise
   » Track and maintain account statuses via Daybreak
   » Detail-oriented with excellent organizational expertise
   » Capable of effectively operating in a high-pressure, high-volume environment
   » Willing and able to work a flexible schedule, overtime, and weekends
   » Good interpersonal expertise and team work consciousness
Education and/or practice:
   » Minimum of a High School diploma or equivalent
   » practice in Collections/Customer Service
   » Self-motivated and able to work with minimal supervision
   » Bi-lingual Spanish preferred
   » Familiarity with the state and federal laws applicable to collections, such as the Fair Debt Collections Practices Act
Machines, Office Equipment & Software
   » expertise of Microsoft office (excel, word, outlook)
   » expertise of Web Applications (Google Search, maps, etc.)

****We provide Equal Employment Opportunities (EEO) to all Team Members (employees) and candidates for employment without regard to race, color, religion, sex, national origin, age, discapability or genetics.
In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We expressly prohibit any form of workplace harassment located on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, discapability, or veteran status. Improper interference with the capability of our Team Members (employees) to execute their job tasks may result in discipline up to and including discharge.
We will consider for employment all qualified candidates, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws; including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.****

Job Snapshot

Employment Type Full-Time
Job Type Other
Education High School
practice Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID SKIPT02664

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Company Overview

Westlake Financial Services
Westlake Financial Services is the largest privately held auto finance company in the United States. We specialize in the acquisition and servicing of prime to subprime automotive retail installment contracts in all 50 states. Headquartered in Los Angeles, we have been a diversified lender for over 25 years and employ over 1,100 team members. Westlake Financial is one of the fastest growing multi-million dollar companies in the United States.

Contact Information

Los Angeles, CA


Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 09/22/2018 / Viewed 64 times
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