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September 20 2018

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Job Opportunity: Parts Specialist:

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Parts Specialist

RDO Equipment CoBrooklyn Park, MN9/14/2018
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Job Description

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking tasks related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system located on company guidelines.
Specific tasks Include:
   » Assist in keeping parts department clean and professional.
   » Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines.
   » Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
   » Take a proactive approach to inventory control by assisting and or reporting discrepancies.
   » Ensure internal and external customers receive the correct parts in a timely manner.
   » Receive, ship, and store parts as needed in conformity with DOT local, state, and federal guidelines.
   » Proactively study and stay current on industry and product information.
   » Pick up and deliver parts for customers and vendors as needed.
   » Mark and store parts in stockroom according to prearranged system and assist with cycle count tasks.
   » Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
   » Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
   » Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
   » Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
   » Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
   » Perform all other tasks as assigned by management in a professional and efficient manner.

Job Requirements

   » Formal parts training and or industry practice.
   » knowledge of mechanical and technical terms.
   » Knowledge of parts operating systems preferred.
   » Computer expertise.
   » Strong organizational expertise.
   » Interpersonal expertise.
   » Customer service expertise.
   » Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or candidates because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or candidates as a part of their essential job functions cannot disclose the pay of other employees or candidates to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Job Snapshot

Employment Type Full-Time
Job Type Other
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Construction
Required Travel Not Specified

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Company Overview

RDO Equipment Co
Founded in 1968, RDO Equipment Co. is a family owned and operated company with a vision that has remained consistent through the years: To be a leader in creating solutions for our customers. To be a great place to work, dedicated to energizing the creativity, talents, and entrepreneurial spirit of our people. The company provides and supports innovative solutions for John Deere agriculture, construction, lawn and garden; Vermeer; and Topcon customers.
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Contact Information

8616 Xylon Avenue North
Brooklyn Park, MN
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 09/14/2018 / Viewed 16 times
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