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September 23 2018

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Job Offer: Call Center Customer Service Reps - Banking-Overland Park, KS:

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Call Center Customer Service Reps - Banking-Overland Park, KS

Kelly ServicesOverland Park, KS9/14/2018
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Job Description


Kelly Services is seeking practiced Call Center Customer Service Reps for our global financial client in Overland Park, KS. These are full time, temporary positions into 2019 paying $15.75/hr . with benefits available in the first 30 days. Schedule is 2pm to 11:30pm with two days off during the week.

tasks:
Responsible for providing high quality telephone customer service to customers. Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines, account maintenance, accepting card, check or other orders, acting on lost and stolen credit cards or checks, researching customer problems that couldn't be resolved during initial contact, and assessing customer needs for other products and services and cross-selling other bank products. Will receive 5 weeks of training. Calls will be monitored and you will be coached located on those monitors. Information technology is a professional environment. There are strict attendance policies.

Appropriate qualifications:
Prior call center customer service practice.
Excellent customer service and communication expertise.
capability to quickly gain expertise of all assigned products.
capability to deal with problems rapidly.
Good keyboard and PC expertise using word processing and spreadsheet software.
Effective sales and referral expertise.
Professional telephone demeanor.
Highs school diploma or GED.

In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
Competitive pay
Medical, Vision, and Dental insurance options
Paid holidaysYear-end bonus program
Recognition and incentive programsAccess to continuing education via the Kelly Learning Center
www.kellyservices.com .

Kelly Services® is a U.S.-located Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.
Kelly Services is an Equal Opportunity Employer.

Why Kelly®?


At KellyServices®, we work with the best. Our clients include 95 of the Fortune100? companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

AboutKelly Services®


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a function in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

Job Snapshot

Base Pay $15.75 /Hour
Other Pay $15.75-$15.75 Per Hour
Employment Type Full-Time
Job Type Admin - Clerical, Customer Service
Education High School
practice Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel None
Job ID US41L3MD_BH1500382

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Company Overview

Kelly Services
A People Company, Staffing the WorldKelly founded the temporary staffing industry in 1946, and has maintained a leadership abilities position through the years located on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we'll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.
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Contact Information

Overland Park, KSMelody DiJulio
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 09/14/2018 / Viewed 21 times
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