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September 22 2018

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Offer: Apparel/Cashier Softlines Lead - Full Time:

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Apparel/Cashier Softlines Lead - Full Time

SearsOak Brook, IL8/20/2018
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Job Description

Req/Listing ID: 947218BR
Employing Entity: Sears, Roebuck and Co.
Employment Job Category: Regular, Full-time
Listing Function: Field Management
Store ID: 01300: Sears Oak Brook IL

The Softlines Lead facilitates delivering an exceptional Member practice by engaging the Member and prioritizing the Member's needs over task. Works with the entire Softlines team to maintain a Members First environment by maintaining merchandise standards, ensuring the sales floor is ready all day, processing apparel & soft home new receipts, maintaining price integrity, unit integrity & RFID, supporting Integrated Retail though pulling W2S orders in apparel & soft home to grow sales.

Participates in all selling, checkout, and merchandising activities, and other tasks as assigned supporting apparel and soft home. The
Lead also coordinates and participates in achieving department goals; maintains merchandise standards; ensures checkout functions
are executed properly, the sales floor is clean, well-stocked, signed, replenished, orderly and ready all day; maintains price integrity;
and performs opening and closing procedures.

Job Requirements

JOB tasks/The main responsibilities are:
• Demonstrates skills in the Member Engagement Process, and provides feedback and coaching to sales associates partnership with the supervsior or ASM, to ensure they understand the expected behaviors and demonstrate them in interactions with Members. Conveys clear expectations, and provides reinforcement through modeling the right behaviors and motivating associates performance.
• Assists Store leadership abilities in ensuring that the sales floor is visually appealing, effectively merchandised and easy to shop. Partners to keep Softlines and Homes areas ready all day and night and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Members. Ensures the signing is correct on the sales floor and works with Store leadership abilities to coordinate correction as needed. Assists Store leadership abilities in ensuring that apparel and soft home adheres to applicable National Presentation Standards and current monthly sales plan.
• Assists in setting clear expectations for associates performance and behavior, provides continuing observations and holds associates accountable for results. Accurately documents associate observations and conducts regular coaching sessions, in conjunction with store leadership abilities. Ensures associates are updated on selling techniques, product expertise, training and appropriate use of integrated retail tools to provide a WOW Member practice. Assists associates in creating action plans for their development located on feedback from observations, store walks, Member interactions and other sources.
• Performs opening and closing procedures as appropriate, consistent with current procedures. Follows appropriate cash handling processes, and assists the Store Manager in providing guidance on processes as needed.
• Assist Members to find the products they are looking for by walking them to the areas of the store and assist with merchandise selection.
• Versed in storewide sales and promotions, SYW promotions, the SYW App and the Sears App, and all marketing events launched for the Member.
• Completes Member transactions accurately and efficiently at the point-of-sale.
• Utilizes Web to Store and Store to Home and other integrated retail processes as methods to enhance the Member's shopping practice.
• Optimizes credit, gift card, Shop Your Way compensates and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous earnings opportunities).
• Assists Store leadership abilities in coordinating that all Softlines and Home areas are appropriately stock and replenished in a timely manner
• Adheres to merchandise protection standards and all shrink standards.
• Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Members.
• Performs other tasks as assigned.

REQUIRED Special Skills:
• Basic reading, arithmetic, and writing and excellent oral communication skills
• Strong merchandising, and organizational skills
• Demonstrated sales practice
• capability to work independently and maintain personal productivity
• Basic Internet navigation skills

PREFERRED Special Skills:
• Team Building
• Organization and Planning skills
• Good Communicator
• Previous Retail practice

General Job requirements:
• High school diploma or equivalent
• 1-2 years of related practice
• 18 years of age or older


Job Snapshot

Employment Type Full-Time
Job Type Retail, Customer Service
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Retail
Required Travel Not Specified
Job ID 947218BR

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Company Overview

The legacy of Sears Holdings Corporation (SHC) has been at the heart of American retail for more than a century. What began as a partnership between a railroad station agent and a watchmaker, 110+ years ago, has grown to become one of the world's largest and most prosperous integrated retail operations. Today, SHC operates full-line and specialty retail stores in the U.S. and Canada, and is home to the innovative ShopYourWay retail platform - a social shopping practice where members have the capability to gain points and receive benefits across a wide variety of physical and digital formats through
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Contact Information

2 Oakbrook Center
Oak Brook, IL
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Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 08/20/2018 / Viewed 66 times
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