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August 20 2018

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Computer Operator

Robert Half TechnologyColumbus, OH8/10/2018
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Job Description

Ref ID: 04860-9501420774

Job Category: Computer Operator

Compensation: $20.00 to $22.00 per hour

What is expected of you and others at this level? ? knowledge of the batch job processing requirements and data flow ? Maintains a variety of documentation: including operation?s procedures (SOP), run sheets, tape vaulting (Iron Mountain) and turnover ? Open/Update/Assign/Resolve incidents in ServiceNow and monitor operation?s queue ? Assist first level Windows and Unix/Linux server support teams (reboot servers, cable connection verification as requested) ? Responsible for monitoring and reacting to facilities alarms for air conditioning, water alarm, fire alarm, and power protection systems (UPS) in the computer operations area ? Monitor and perform iSeries BRMS backups ? iSeries restores - files, application, and system recovery as requested ? Monitors Data Center access login entries and allows access for approved personnel ? Resolves user problems, from the helpdesk, phone calls and email/IM requests ? knowledge of iSeries/AS400 IPL process and perform weekly IPL?s. ? Understand of the business and the impact of missed SLA?s and how Information technology impacts our customers ? Perform functions of common EIT tasks and tools (Escalation, SRT, Maintenance, Change Control, Timekeeping (Service Now, Kronos)) Qualifications ? Computer Science degree preferred but not required ? 4+ years of practice providing computer operation support

Job Requirements

Required expertise : ? iSeries/AS400 - ROBOT Scheduling ? BRMS ? Halcyon/Bytware Enterprise Scheduling (Automic, BMS, Autosys) ? ServiceNow or an enterprise ticketing system ? Major Incident Management practice a plus. Functions include: ? Responding to Service Now incidents/requests, ? Investigating jobs ? Monitoring for abends ? Performing job restarts and other tasks as requested by support. ? Supporting and escalating to support groups and/or vendors. ? Following and enforcing defined security procedures.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things Information technology can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among Information technology staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of practice, Robert Half Technology is a leader among Information technology staffing agencies. Whether you're looking to hire practiced technology talent or find the best technology jobs, we are your Information technology expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to lgain more about this position.

All candidates applying for U.S. job openings must be authorized to work in the United States. All candidates applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Discapability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Base Pay $20.00 - $22.00 /Hour
Employment Type Full-Time
Job Type Engineering, Information Technology, Design
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Computer Hardware, Computer Software
Required Travel Not Specified
Job ID 04860-9501420774

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Company Overview

Robert Half Technology
With more than 100 locations worldwide, Robert Half Technology is a leading provider of technology professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support.
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Post Date: 08/11/2018 / Viewed 5 times
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