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July 22 2018

    Job details

SAP & Information technology SERVICE DESK MANAGER:FRS Recruitment

Job description:


   » Job ID.:15367695
   » Employer ID.:RI/FRS28695
   » Published:12-JUL-2018
   » income:NEGOTIABLE
   » Job location:CAVAN, CAVAN
   » Employment Type:PERMANENT

 

Responsibilities
   » Work closely with the Group Information technology Director to develop the Information technology service delivery and Master Data strategy to support and contribute to ATA's goals and business objectives.
   » Responsible for assuring business users are provided with efficient and timely support.
   » Reinforce effective service management processes located on good practice principles such as ITIL.
   » Ensures that service metrics are completed and continually modified to meet the needs of the department and senior management.
   » Manage a team responsible for SAP Master Data Management; creating and managing Materials, Bills of Materials, Routings, Business Partners and Pricing.
   » Act as the SAP Lead in problem resolution and change management.
   » Leverage SAP Super Users across the regions and drive self-sufficiency in problem resolution.
   » Deal with 3rd party service providers.
expertise - Required
   » 3rd level qualification in IT/Business/Technical discipline, or equivalent practice.
   » ITIL Practitioner with excellent expertise ITIL/IT Service Manager processes and best practice .
   » Strong functional expertise of SAP master data , particularly MM, PP, WM & SD.
   » Comfortable dealing with data sets using spreadsheet or database technologies.
   » Strong expertise of manufacturing processes.
   » Excellent people management expertise with strong commitment to customer service excellence.
   » Perform under pressure, deal with persons acting under pressure and adapt when confronted with urgent situations.
   » practice with the following technologies an advantage:
   » SAP S/4 HANA, SAP FICO, Winshuttle, LSMW, Hybris C4C and BW
   » Some occasional travel to the US and UK will be required.
Apply today!
Are you an practiced SAP Master Data & Service Desk Manager that is seeking a change for growing, dynamic company which helps in growth of your career? If so please send an updated cv in strict confidence for this SAP Master Data & Service Desk Manager function to Purva Rao, Information technology Recruiter, FRS Recruitment (086-0241818) via the apply link or share with friends/colleagues.
FRS Recruitment is committed to promoting diversity and discapability in the work place and is a KANCHI 100 company.

This job originally appeared on RecruitIreland.com

Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Cavan
Company Type Employer
Post Date: 07/12/2018 / Viewed 20 times
Contact Information
Company: FRS Recruitment


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