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July 19 2018

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Job Opportunity: Customer Advisor:

Job description:

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Customer Advisor

function Description


The ideal candidate
 
   » Holds a Level 8 Degree
   » Motivated to pursue a career in customer service
   » Be an ambassador for ‘Easy’ phone and internet banking  
   » Excited by the future of banking and the rapidly changing landscape
   » Customer empathy and an innate drive to help people
   » Takes pride in their capability to communicate
   » Keen to work in a dynamic work environment
   » Is proud of their strong work ethic and will become a valued colleague and team member
   » BE AWESOME :)
 
function requirements
 
   » Providing world class customer care and providing clear solutions to inbound customer queries
   » First call resolution where possible and follow all queries through to completion
   » Promoting the brands 'Easy' strategy continuously to transition customers across to online and phone banking
   » Work towards various different call quality targets
   » Performing in line with indicators of world class customer service
   » Become a ‘bank expert’ with detailed expertise of products, services and digital offering
   » Positively contributing to team meetings and culture
 
Interested? - Next steps 
Please send an updated copy of your CV to Louise.okane@cpl.ie if you are interested in discussing this opportunity or call me on 01-6146045 for a confidential chat.

Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kilkenny
Company Type Employer
Post Date: 07/12/2018 / Viewed 14 times
Contact Information
Company:
Contact Email: Louise.okane@cpl.ie


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