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July 22 2018

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Job Offer: Account Representative:

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Account Representative

AmTrust North AmericaBoca Raton, FL7/12/2018
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Job Description

TheAccount Representative is a unique entry-level position within our AmTrust sales division. This position is locally located, but national in scope.

The position requires an individual that is detailed oriented, customer service minded and a good communicator. The individual should possess excellent verbal and written interpersonal communication expertise - as there is both phone and email communication required with our PAYO (Pay-As-You-Owe) business partners. Business partners include:Insureds, Agents, Payroll Partners, Regional Sales Managers, Underwriters and AmTrust co-workers in various departments across the country.Responsibilities
   » Work the everyday PAYO new business report to ensure all new workers' compensation accounts are bound on the correct payment solution. Follow up as needed.
   » Call the insured to welcome them to AmTrust. Thank them for the opportunity to service their business.
   » Walk the insuredthrough the details of their specific payment solution to ensure a proper set up and smooth start. A 'checklist' for each payment solution will be provided.
   » Track business contacts and account follow ups to completion to ensure a smooth start. Send email communication to all key people on the account, confirming that the account has been quality assured and set up correctly.
   » Develop business relationships to seek additional sales opportunities from our agency and payroll company partnerships.
   » Work with agencies and payroll companies to answer any questions they might have. Help them gain a better knowledge of the sales value of our PAYO payment plans - as Information technology relates to their business and their clients.
   » Conduct online training webinars on a regularly scheduled basis - one for agents, one for internal sales and underwriting staff.
   » Assist VP of PAYO and PAYO Coordinator with special projects as needed.
   » Minimal travel required to payroll conventions and Cleveland home office.

Job Requirements

   » Bachelor's degree in business or related field preferred
   » Highly motivated, self starter that can work independently once trained
   » Open to coaching and development
   » Strong interpersonal expertise
   » Strong organizational expertise
   » Computer savvy and quick learner on new systems
   » Proficient in Microsoft Office applications

Job Snapshot

Employment Type Full-Time
Job Type Sales
Education 4 Year Degree
practice Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 2018-6037

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Company Overview

AmTrust North America
AmTrust Financial Services, Inc. was founded in 1998 to provide workers' compensation insurance to small businesses across the United States. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small- to mid-sized businesses.
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Contact Information

903 Northwest 65th Street
Boca Raton, FL
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 07/12/2018 / Viewed 17 times
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