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June 22 2018

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Offer: Quality Technician - Complaints Investigator:Harmonics-Recruitment & Search

Job description:

Quality Technician - Complaints Investigator

Harmonics-Recruitment & Search

   » Clare / Limerick / Tipperary
   » Negotiable
   » Permanent full-time
   » Updated 14/06/2018
   » Melissa Foley this job is expired SaveSave Apply Now

Job detail

Quality Technician - Customer Complaints

Our client, a leading medical device company located in Limerick currently has an opportunity for a Quality Technician - ComplaintsInvestigator to join their expanding team. This is a full-time, permanent position offering an excellent income and benefits package.
Main Responsibilities
   » Investigation of Customer Complaints for manufactured products.
   » Ensuring that all Complaints are properly investigated in conformity with appropriate procedures and FDA/ISO requirements.
   » Liaison with engineering and other in-house groups to determine root cause and solve issues.
   » Processing and trending of Customer Complaints for manufactured products.
   » Preparation, trending and analysis of key Quality metrics including weekly and monthly reports as required.
   » Providing complaint information to feed into the PMS (Post Market Surveillance) System.
   » Preparation, execution and analysis of related Quality Documentation.
   » Supporting Corrective and Preventative Action (CAPA) program.
   » Supporting Non-Conforming (NCR) program.
   » Support the Internal Audit program.
   » Involvement and general support to the Quality group including execution of assigned projects.
   » Flag related issues with Senior QE in a timely manner.
Education and practice
   » Third level qualification in Science, Engineering, a significant technical discipline or significant practice.
   » practice in auditing within the Medical Device Industry would be an advantage.
   » Good technical background including technical writing expertise.
   » expertise of a GMP regulated environment and practice in a similar function would be an advantage.
   » Excellent Communication and Inter-Personal expertise.
   » Excellent Organisational expertise with Attention to Detail Critical.
   » Good Working expertise of Microsoft Office.
For more information on this position please call Melissa Foley on 05821665 or 061336136. Alternatively you can apply online and a member of the Harmonics team will be in touch.
Ref: QTCC030418CC
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Harmonics-Recruitment & Search


   » Mary Rosse Centre, Phase 2 Holland Road, National Technology Park, Limerick, Ireland
   » +353 (0)61 336136


Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Clare , Other
Company Type Employer
Post Date: 06/14/2018 / Viewed 16 times
Contact Information
Company: Harmonics-Recruitment & Search
Contact Email:

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