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May 22 2018

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Job Offer: Field Technical Server Support:

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Field Technical Server Support

ExperisOklahoma City, OK5/17/2018
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Job Description


Experis / ManpowerGroup is seeking candidates for Field Technician function in Oklahoma City, OK to support multiple data centers in Oklahoma City and surround areas with ISS rack servers DL 380 / DL 580. The position would involve traveling between 200-400 miles weekly. The position will require candidate to obtain a Secret Clearance.
The main responsibilities are:
   » Troubleshooting, repairing and retesting Servers
   » Handle difficult customer situations with down equipment and must be capable of clear communication of their capability to handle the repair.
   » May be called upon to work on basic networking equipment or attached basic Storage devices.
   » Perform or assist on installations of servers, storage and network equipment and possibly relocation's.
   » Focus on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments.
   » Solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
   » Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
   » Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met.
   » Responsible for HP Total Customer practice as well as the revenue growth, profitcapability, and account retention.
   » Works on assignments that is extremely complex in nature where a high degree of independent judgment, initiative and technical expertise are required to resolve problems.
   » Work is completed independently and has capability to handle most unique situations.
Required expertise:
   » Minimum Vocational/Diploma/Associate Degree (technical field) with 6+ years of working practice in related fields or Bachelor Degree with 4-6 years of significant working practice.
   » practice with support of full range of HP products in Customer base.

Experis is an Equal Opportunity Employer (EOE/AA)

Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education 2 Year Degree
practice At least 4 year(s)
Manages Others Not Specified
Industry Computer Hardware, Computer Software
Required Travel Not Specified
Job ID FOX_11322363

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Company Overview

Experis
Working with Experis... We don't just find jobs. We give you the power to work the way you want, reach for new opportunities and achieve your goals. After 40-plus years matching professional talent to satisfying career paths, Experis knows that it's not only what you can do that's important, but what you want to do. What inspires you. What fits your personal workstyle. And what works with your personal lifestyle. You need options. Experis has them.
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Oklahoma City, OKExperis
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 05/17/2018 / Viewed 8 times
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