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May 23 2018

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Job Offer: Administrator ULD Control Desk:

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Administrator ULD Control Desk

Jettainer Americas Inc.Dallas, TX5/17/2018
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Job Description

Jettainer is a subsidiary of the Lufthansa Aviation Group, one of the world's leading aviation groups. As part of Lufthansa Cargo, Jettainer is the leading provider for outsourcing-solutions in load-device-management. We manage the efficient supply of airfreight-containers, and -pallets, so called Unit Load Devices (ULDs) for 13 leading airlines at over 500 airports globally.

For our regional office in Dallas, We are seeking for you as an Administrator in our Unit Load Devices- Control Desk. You will be responsible for the Unit Load Devices (ULD) supply and the ground handling compliance at the hubs and stations worldwide in our customer's network.

Key Performance Areas
   » Steering the customer's ULD supply worldwide, reporting to the manager Unit Load Devices Control Dallas
   » Responsible for ULD movement control and to realize a 100% Service Level at the customer at any time
   » Establishing a strong business relationship with our customer, American Airlines
   » Executing the station inventory management: Analyze ULD demand forecasting network requirements, and continuous optimization of stock levels at stations, supervision of Unit Load Devices- positioning process
   » Independently analyze the weak areas of the ULD supply and the data quality. Develop and implement solutions in close cooperation with the affected areas
   » Handle station ULD requests: take action on the various detailed requests, allotting of the ULDs, freight reservations in airline systems, transport supervision, exception management
   » Responsibility for compliance to customer requirements by analyzing ULD movements and network imbalances and by comparing data entries, and stock levels
   » Defining, generating, and evaluation various reports, monitoring especially the material and repair costs to the manager ground handling procedures
   » Responsibility for compliance to Jettainer procedures of ground handling companies within the customers network
   » Responsibility for the smooth operation and to improve product and process quality of ground handling procedures at main stations of the clients' network
   » Execution of trainings for ground handling staff to increase the everyday service quality in ULD handling on the airport
   » Responsibility for implementation of a continuous improvement process
   » Other tasks as assigned or required

Job Requirements

   » High school diploma or equivalent required
   » Bachelor's degree preferred, or equivalent work practice

   » Strong English required
   » German desirable

Computer expertise
   » Proficient in Microsoft Excel and PowerPoint

Professional practice
   » Several years' practice in managing and steering limited resources with very strong achievements required
   » Strong focus on continuous improvement concepts required
   » Airport or cargo handling practice desirable
   » practice in implementing Lean Methodologies or other process/quality improvement models required
   » Trainer practice desirable

Additional expertise
   » capability to analyze and execute reports required
   » Highly developed interpersonal expertise
   » Strong leadership abilities and project management expertise
   » capability to develop and implement procedures and concepts independently required

Must have the capability to travel intensively and work weekends/public holidays as needed

Job Snapshot

Employment Type Full-Time
Job Type Business Development, Sales, Admin - Clerical
Education High School
practice At least 2 year(s)
Manages Others No
Relocation No
Industry Airline - Aviation
Required Travel Road Warrior
Job ID #126-18

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Company Overview

Jettainer Americas Inc.

Contact Information

Dallas, TX


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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 05/17/2018 / Viewed 11 times
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