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May 26 2018

    Job details

HOST function (TEMPORARY):FRS Recruitment

Job description:


   » Job ID.:15350818
   » Employer ID.:RI/FRS
   » Published:17-MAY-2018
   » income:EUR11 - EUR12 /HR
   » Job location:WEXFORD, WEXFORD
   » Employment Type:TEMPORARY

 

PURPOSE OF YOUR JOB
To ensure that customers, employers and external visitors are greeted in line with our customer service standards.

PERSON PROFILE
You will be someone who brings a welcoming, valuable approach to your function and genuinely wants to deliver excellent customer service. A flexible attitude and an attention to detail as well as being able to work as part of a team to provide a safe, productive and hospitable environment for our customers.

PRINCIPAL ACCOUNTABILITIES / KEY RESULT AREAS
   » Provide the welcome (in person and over the phone) to customers, employers and visitors, to ensure everyone is dealt with according to our customer service standards.
   » Support Personal Advisor activities (e.g. diary management, basic customer support) so they are enabled to deliver our services effectively.
   » Provide controlled access to our offices ensuring colleagues and customers are safeguarded effectively at all times.
   » Facilitate the day to day running of the building, so our facilities are fit for purpose and kept in conformity with environmental and regulatory (including Health and Safety, brand and quality) standards.
   » Performs any other administrative tasks (e.g. filing, photocopying), working flexibly in response to changing operational demands to support customer focussed service delivery.

ESSENTIAL REQUIREMENTS
   » Leaving Certificate or equivalent.
   » Minimum of one year`s practice of general office administrative tasks, including practice of similar processes.
   » Minimum of one year`s practice of providing first line Customer Service in person and over the phone.
   » practice of dealing with challenging customers and resolving conflict situations calmly.
   » practice in the use of Microsoft office packages and databases.
   » Fluent written and spoken English.
   » Excellent team player - practice of working prosperously as part of a team.
   » Highly efficient.
   » Excellent attention to detail.
   » Flexible and approachable. DESIRABLE
   » Certificate/Diploma in a related field e.g. customer service/reception expertise.
   » ECDL or equivalent.
If you are interested in this temporary function and hold appropriate practice Contact Us by Jennifer on 0567775550
This job originally appeared on RecruitIreland.com

Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Wexford
Company Type Employer
Post Date: 05/17/2018 / Viewed 18 times
Contact Information
Company: FRS Recruitment


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