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May 21 2018

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Offer: IFDS Transfer Agency Manager (Investor Services),:State Street

Job description:

IFDS Transfer Agency Manager (Investor Services),

State Street


   » Kilkenny
   » Not disclosed
   » Permanent full-time
   » Updated 16/05/2018 this job is expired SaveSave Apply Now

Job detail


Technical expertise / Process Improvement * Ensure that specialist expertise relating to the team is kept current and disseminated as appropriate and be aware of possible future developments and trends * Proactively identify and act on opportunities to improve current processes to meet ...
 
State Street

Technical expertise / Process Improvement
   » Ensure that specialist expertise relating to the team is kept current and disseminated as appropriate and be aware of possible future developments and trends
   » Proactively identify and act on opportunities to improve current processes to meet the changing requirements of our clients, to improve efficiency, or to reduce risk
   » Ensure an consciousness of and adherence to the key TA controls at all times
   » Ensure team participation in the completion and implementation of department wide projects as required and to lead local team initiatives
   » Participate in data review, including checking and sign-off of work, where controls require Senior Associate sign-off

Communication
   »
Attend and contribute to operational, client, risk, audit and regulatory meetings as required
   » Communicate significant information as appropriate up and down the line and escalate where necessary
   » Attend and actively participate in all team meetings, ensuring communication is open

Team Management
   »
Manage resources to ensure all queries and tasks are resolved in a timely manner
   » Work as an effective team member with other internal providers to meet our key deliverables
   » Act as a point of escalation for team members/internal providers with challenges or concerns relating to the Registration team and manage these issues to resolution, with consideration for the internal escalation policy
   » Ensure a focus on resource management, including the planning and management of holiday leave, training days and sick leave
   » Ensure the team procedures are operationally sound with an emphasis on risk reduction and compliance issues, that they are in place for all tasks and that they are adhered to
   » Foster an environment where team members are developed, trained, coached and mentored to bring them to a high standard of expertise and quality, making use of the Training Pathways provided.
   » Focus on development opportunities for your Associate 2's with Staff and ensure that time is made available to focus on non-operational management aspects of function through the delegation of tasks where appropriate.
   » Develop and assign team goals and objectives which are in line with overall organisational goals
   » Support and champion team integration within the department along with interdepartmental and organisational integration

leadership abilities
   »
Using corporate PPR tools, actively participate in the performance appraisal process with your direct reports and monitor overall timeliness of completion for the entire team
   » Monitor individual and team performance and provide regular feedback all over the year to your direct reports and provide support to Associate 2's with staff in this regard
   » Actively contribute to department staff planning, including recruitment and succession planning and remaining within budgeted staff numbers
   » Promote a positive working environment and good levels of team morale

expertise, expertise & practice Required
   » Excellent administrative, organisational and business support expertise, with the capability to multi-task and to work calmly under pressure.
   » Excellent working expertise of MS Office suite including Word, Excel and PowerPoint
   » Previous expertise of Transfer Agency systems desirable
   » expertise of Clearstream/Euroclear settlement and SWIFT trading an advantage
   » Strong written & verbal communication expertise
   » Possess excellent organisational, planning and co-ordination expertise.
   » capability to work accurately to tight deadlines
   » Proactive and able to work independently and as part of a team
   » Sound procedural, technical and product expertise of the Transfer Agency business is desired.
   » Typically candidate will have approximately 5 years practice in a similar environment, including at least 1-2 years practice in a management/managery capacity.

Core Competencies
   » practice within Transfer Agency
   » Accurate, Precise and Organised
   » Team Oriented, Enthusiastic
   » Excellent communications expertise
Ref: R-581833
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State Street


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   » See job description for address
   » +353 1 853 8000
   » http://www.statestreet.com/careers



Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kilkenny
Company Type Employer
Post Date: 05/16/2018 / Viewed 9 times
Contact Information
Company: State Street


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