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February 21 2018

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Job Offer: Dispatch Technician:

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Dispatch Technician

Kforce TechnologyBoise, ID2/14/2018
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Job Description

The main responsibilities are: Kforce has a client seeking a Dispatch Technician in Boise, Idaho (ID). This is a driving position - (reimbursed accordingly).

Position Summary:
   » Laptop - Desktop Break/Fix technician (DISPATCH)
   » Printer Break/Fix technician (DISPATCH)
   » POS Break/Fix technician (DISPATCH)

The main responsibilities are:
   » Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers
   » Provides technical support in activities connected with the identification, prioritization and resolution of reported problems; Activities include recognition, research, isolation, resolution, and follow-up
   » Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
   » Documents, maintains, upgrades or replaces hardware and software systems
   » Supports and maintains user account information including rights, security and systems groups
   » Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
   » Determines and recommends which products or services best fit the customers' needs

Job Requirements

   » May require an Associate's degree or its equivalent and entry level - 3 years of practice in the field or in a related area
   » CompTIA A+ Preferred; if candidate does not have A+, must have practice that demonstrates knowledge of all A+ concepts and be able to achieve A+ within 90 Days
   » Laptop/Desktop Break-Fix practice
   » Printer Break-Fix practice (Very important!)
   » Deskside Customer Service Support practice
   » Has knowledge of commonly-used concepts, practices, and procedures within a particular field
   » Reliable Transportation

The below listed additional skill sets are not required; however, will consider them first above those that just meet the minimum requirements above; These -nice-to-haves- are listed in rank order, with #1 being the highest value and therefore the foremost consideration:
   » Major OEM Printer Warranty Certifications
   » Major OEM Laptop/Desktop Warranty Certifications
   » Xerox Certification/TCN number
   » Server Break-Fix practice
   » CompTIA Server +

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or discapability status.

Job Snapshot

Other Pay Competitive
Employment Type Contractor
Job Type Information Technology
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Retail
Required Travel Not Specified
Job ID ITTND1696902

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Company Overview

Kforce Technology
We Love What We Do. We Love Who We Serve.® Whether you are seeking your next job opportunity, or you are searching for talented people to join your organization, Kforce is here for you! Our vision is to be the firm most respected by those we serve. As a 2016 and 2017 Best of Staffing Award winner, our great people take pride in delivering remarkable service through progressive recruiting strategies and cutting-edge technologies. Our recruiters enjoy making a positive impact in the lives of the people we place into careers, including permanent, term to perm and temporary positions. We strive to make the right career match for over 23,000 people annually for our 4,000+ clients, including 80% of the Fortune 100 companies. As your staffing partner, our network of 2,000 experts across the United States are skilled at finding top talent to meet your Technology, Finance and Accounting needs.
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Contact Information

Boise, ID
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 02/14/2018 / Viewed 10 times
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