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February 19 2018

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Job Opportunity: Account Manager:

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Account Manager

Securitas USASan Diego, CA2/14/2018
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Job Description

The ideal candidate manages the security services and related operations provided to an assigned
account including client service and problem resolution, service enhancement and expansion, new
business development, operational effectiveness, preparation of post orders, staffing, scheduling,
supervision and training.

Key functions of the Account Manager:
1. Serves as a key point of client contact to ensure the delivery of high quality customer service for

assigned account; evaluates service quality and initiates any necessary corrective action in a timely


2. Meets regularly with client representatives for status updates; addresses any actual or potential

problems; assists line management in negotiation of client contract; provides support during client

start-up; supports security planning, assessments and surveys; reviews and updates post orders.

3. supervises, coordinates with line management, and participates in the recruitment, selection,

orientation, training, development and retention of high caliber staff; acts to ensure that each staff

member is treated with dignity and respect; plans, assigns, and directs work; coaches employees

and carries out disciplinary actions, as necessary.

4. Assists in development and administration of budget in relation to assigned account.

5. Maintains a positive, professional environment in full compliance with applicable laws,

regulations, policies and procedures; acts to ensure that staff members understand and comply with

applicable laws, regulations, policies and procedures.

6. Within scope of client contract and assigned tasks, authorizes appropriate expenditures including

equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and

administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios,

and other supplies and equipment; maintains and submits payroll records and other associate and

business information.

7. Prepares and coordinates staffing schedules for account, in collaboration with line management as

necessary; acts to ensure that scheduling is handled effectively to meet client requirements while

controlling labor costs; reviews Security agent site reports to verify post orders and client

directives have been satisfactorily followed; personally inspects all posts as part the evaluation of

security staff.

8. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human

resources, and administrative issues.

9. Performs tasks and tasks of a similar nature and scope as required for assigned account.

We look forward to your application!!!
PPO #14827

Securitas USA is acting as an Employment Agency in relation to this vacancy.

Job Snapshot

Base Pay $25.00 - $30.00 /Hour
Employment Type Full-Time
Job Type Biotech, Customer Service
Education High School
practice At least 2 year(s)
Manages Others Not Specified
Relocation No
Industry Biotechnology, Security
Required Travel Not Specified
Job ID ACCOU05153

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Company Overview

Securitas USA
Securitas is the most locally-focused security company in the United States, with over 640 local branch managers and approximately 86,000 security agents who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding and corporate risk management.

Contact Information

San Diego, CASecuritas USA


Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 02/14/2018 / Viewed 6 times
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