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January 23 2018

    Job details


Job description:

   » Job ID.:15311706
   » Employer ID.:RI/JO-1708-358567_27
   » Published:11-JAN-2018
   » income:EUR 30,000 - 35,000
   » Job location:WICKLOW
   » Employment Type:PERMANENT


The Function:

Staff Management
   » Take overall control of the operations in the Casino in the absence of senior management.
   » To continually drive improved performance for the whole team by providing support, feedback and coaching.
   » To uphold a fair and consistent approach in the carrying out of disciplinary and grievance procedures at all times in a timely manner according to company process and current legislation.
   » Conducting appraisals and to help and assist underperforming reports and recommend remedial disciplinary action as and when required
   » To create by example an environment which all staff will work as a team. Customer Service
   » To ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staff in all departments of the units.
   » Empower your teams to continually look for ways to develop the product and service delivered. Training and Development
   » To continually review employee performance and provide direct feedback and coaching where required.
   » To ensure all new hires have an appropriate induction process which includes regular performance reviews and concludes with a formal confirmation review meeting
   » To participate in staff appraisal process carrying out individual employee appraisals within predetermined timescales and setting clear objectives. Compliance and Security
   » To ensure full compliance with company and legal procedures in all areas to include, for example, money laundering, gaming activity, health and safety, hygiene and fire regulations. Required expertise
   » A highly motivated individual with an broad, reliable practice in gaming.
   » Exceptional interpersonal expertise with peers, staff and senior management.
   » Capable of building strong, positive relationships with customers.
   » Confident in making decisions and working on one own autonomy
   » Be proactive, self-sufficient and able to work with minimal supervision.
   » Have a clear passion for quality and the customer practice.
   » Be capable of working independently or collectively.
   » Possess a dynamic, innovative, forward thinking approach.
   » A strong work ethic with a passion for exceeding expectations
If you feel you have the correct practice for this function please send an up to date CV to Padraic McCreesh on

***Due to the high number of applications only prosperous candidates will be contacted***
This job originally appeared on


Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Wicklow
Company Type Employer
Post Date: 01/11/2018 / Viewed 17 times
Contact Information
Company: CPL
Contact Email:

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