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October 20 2017

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Job Opportunity: Ops Manager - Hub:

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Ops Manager - Hub

FedEx GroundWillington, CT10/12/2017
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Job Description

This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and manages specific day-to-day operations and an assigned staff within a station or hub. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Manager may also manage administrative employees and functions and ensures administrative processes are compliant with FXG policies and procedures and governmental regulations. Essential Functions

Essential Functions

• Serves as a champion for FXG's Safety Above All Culture and supports all related initiatives
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and compensates, performance evaluation and management, discipline, covering employee concerns and staff productivity
• Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub
• Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
Determines opportunities for improvement of key metrics and executes action plans to achieve results
• Leads everyday employee and/or planning meetings to ensure workforce communication and knowledge of operational updates and everyday goals
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
• Participates in the development of and responsible for administering company safety strategies and programs
• Investigates, resolves and/or escalates customer service issues, as appropriate
• Responsible for training new employees regarding job tasks and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety

• Performs other tasks as assigned Minimum Education

Job Requirements

• High school diploma or GED required; Bachelor's degree in Business, Logistics or a related area preferred Minimum practice

Minimum practice

• Six (6) months package handler, FedEx Ground field or related practice required; Bachelor's degree in Business, Logistics or a related area is accepted in lieu of required practice Required Skills, Abilities and / or Licensure

Required Skills, Abilities and / or Licensure

• capability to inspire a shared vision and empower and motivate a team
• Demonstrated capability to build professional rapport, effectively lead a team and positively influence diverse groups
• Proven capability to apply sound business judgment to establish and accomplish goals
• Verbal and written communication skills necessary to communicate with various audiences and capability to effectively provide employees instruction on process and practice
• capability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-located applications
• capability to maintain a working knowledge of significant technology-located projects, including various devices and computer- located applications

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Discapability/Veterans) committed to a diverse workforce

Job Snapshot

Employment Type Full-Time
Job Type Management
Education High School
practice Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 170640BR

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Company Overview

FedEx Ground
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies collectively delivering extraordinary service to our customers - using the skills and relicapability represented by the FedEx brand.
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Contact Information

350 Ruby Road
Willington, CT
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 10/13/2017 / Viewed 8 times
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