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October 20 2017

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Offer: IT Solutions Consultant - ServiceNow:

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IT Solutions Consultant - ServiceNow

Blue Shield of CaliforniaEl Dorado Hills, CA10/12/2017
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Job Description

Looking for a chance to do significant work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California's Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making Information technology more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net earnings to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Requirements

As a member of the Service Marketplace (Service now platform), the Information technology Solutions Consultant will be responsible for managing the Service now applications as an enterprise platform for delivering BSC desired business results. This includes knowledge the functionality of technical solutions used to enable business and technology processes. this function is the intersection between Senior ServiceNow developers, Information technology architects, Security Architects, and Process stakeholders in determining solid business requirements/applications solutions that support end to end business processes. Building and maintaining strong partnerships with business/functional unit and technical stakeholders, drives alignment around release roadmap and solution design of ServiceNow applications. Reports to Sr. Manager of Information technology Shared Services Automation.

The main responsibilities are:
   » Manages product development timelines, SDLC and business implementation deadlines. Manages end-to-end delivery of assigned enhancements, operational enhancements, and third-party integration projects. Serves as subject matter expert for functionality of the technical solution applied against various business processes that can span multiple business units or BSC functions.
   » Lead, configure and develop scripting, and implementation of processes and application on the BSC Service now instances.
   » Close collaboration with Information technology and Business teams to develop and enhance the Information technology Service Management and Service now capabilities.
   » Assist in the definition of business requirements, determine scope, estimate work effort and determine duration of development activities.
   » Assess and implement appropriate tools and processes for development/production environments that drive consistency across development, stage, qa, testing and production environments.
   » Keep the currency of the ServiceNow platform to release currency and upgrade in a timely manner with minimal or no disruption.
   » Review, develop, implement and/or validate development Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, report setup, and data imports.
   » Conduct technical preparation and peer review to execute process automation integration as required from service-now to other plugins and 3rd party sources.
   » Collaborate with Service Marketplace Information technology shared services automation team to develop and maintain Applications, roadmap, releases, SDLC, and strategic planning and communications as required.
   » Knowledge of web-located systems architecture, service-located architecture, enterprise application architecture as well as practice managing expectations and priorities.
   » Integration to third party tools, databases, web services, and odbc/jdbc with service now and integration automation/orchestration
   » Demonstrate good judgment and pragmatic approach to delivering a solution that optimizes service now platform architecture across company needs, business constraints and technological realities

expertise
   » 4 years of practice developing on the ServiceNow platform in a medium to large enterprise environment. (7,500 employees or larger)
   » 4 years of practice with application development practice (SDLC, Agile Scrum, etc.)
   » 4 years practice with JavaScript
   » 3 years practice with various web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP) or comparable web design.
   » 3 years practice in developing and using orchestration and automation workflow
   » 2 years practice in designing and developing SOAP and RESTful web services.
   » 2 years practice with relational databases such as MS SQL Server, Oracle
   » Possess an in-depth working knowledge of the technical implementation of various ServiceNow modules such as Change Management, Incident Management, Problem Management, CMDB, HR, Facilities, Service Catalog, Custom applications development, Event management, Configuration Management, Reporting, LDAP, SSO, MID Server, Inbound/Outbound emails, and Discovery.

Job Snapshot

Employment Type Full-Time
Job Type Consultant
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 17002IH

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Company Overview

Blue Shield of California
Take the Well-Being Assessment and get a personalized report about your current well-being and how you can improve it. Then, depending on your membership, you can explore other programs like everyday Challenge and QuitNet to get you started.Your wellness matters, and we offer a wide variety of discount programs to help you save money and get healthier. Save on gym membership fees and access free personal training sessions, receive nutrition support, explore alternative care options and more.
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El Dorado Hills, CA
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Job Category: Customer Service [ View All Customer Service Jobs ]
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Company Type Employer
Post Date: 10/13/2017 / Viewed 4 times
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