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October 20 2017

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Job Offer: Customer Support:

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Customer Support

AerotekMinnetonka, MN10/12/2017
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Job Description


This is a customer support position with a fleet management technology company in Minnetonka.

This individual will be fielding inbound calls from customers to help troubleshoot their technology in the truck. This could be anything from network error to user error. They will be taking 30 - 40 inbound calls that on average last 10 - 15 min.
The overnight calls that are coming in are typically routine calls and usually the drivers trying to troubleshoot their device or have questions on it. They will be handling invoicing, purchase orders, returns and sending service technicians out to the field if they can't fix Information technology via phone. They do not remote into the technology this is all via phone and directing the person on the other end.

"leading provider of innovative Internet-located and integrated on board computing and mobile communications systems for effective fleet management, that reduces costs, increases safety and compliance and improves customer service for fleets coast-to-coast and all over Canada."

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep knowledge of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and compensateing careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To lgain more, visit aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, discapability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a discapability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, Contact Us by the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Snapshot

Base Pay $15.00 /Hour
Employment Type Full-Time
Job Type Business Development, Customer Service, Information Technology
Education Not Specified
practice Not Specified
Manages Others Not Specified
Industry Computer Software, Electronics, Telecommunications
Required Travel Not Specified
Job ID 6144694

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Company Overview



Aerotek
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and compensateing careers for our contract employees. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With more than 230 non-franchised offices, Aerotek's 6,000 internal employees serve more than 300,000 contract employees and 17,000 clients every year. To lgain more, visit Aerotek.com.
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Contact Information

Minnetonka, MNMadeline LeonardPhone: 9528522220
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Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 10/13/2017 / Viewed 9 times
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