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June 25 2017

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Job Offer: Branch Customer Service Advisor (QFA) - Greystones:Grafton Recruitment

Job description:

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Branch Customer Service Advisor (QFA) - Greystones

   . Grafton Recruitment
Job location:
   . Dublin
Payment:
   . €28000 - €30000 per annum

Terms:
   . Permanent | Full Time
Last updated:
   . 19-06-2017

 

Job Description


Branch Customer Service Advisor (QFA) | Permanent | Greystones, Co. Wicklow
The Client: Located in Dublin, our client is a leading financial services provider with a well established retail network. Our client is committed to providing simplified financial services solutions to their clients. They are currently experiencing growth in the market with a range of innovative products tailored to suit customer's needs. They are currently recruiting Branch Customer Service Advisors for their Greystones branch.
The Function: As a Customer Service Advisor, you will be required to support key functions within the branch. Key tasks will include:
   » To fulfil customer appointments to advise on financial products specifically loans, mortgages and investment products and fully assist customers in the sales process from initial query to completion
   » Assist with sales and promotional campaigns to drive business and meet branch targets
   » To provide an excellent level of customer service via various communication channels both internally and externally
   » To develop an knowledge and practical knowledge of all areas of retail banking such as customer service and teller administration
   » Deputise for management when required and attend team meetings regularly
   » General administration tasks and management reporting

Hours of work : 36.25 hours per week

Length of contract: full-time, permanent contract

Requirements:
   »Qualified Financial Advisor or part qualified with a minimum of APA status in Loans and Investments and actively engaging in Continuous Professional Development
   » A minimum of 5 passes in the Leaving Certificate including Maths and English (Ordinary Level subjects at a minimum)
   » At least 6-12 months practice in a banking environment a distinct advantage
   » Strong customer service and sales expertise with the capability to work independently as well as part of a team
   » Excellent communication, interpersonal and presentation expertise
   » Good computer and writing expertise with proficiency in MS Office

In Return:
   » Competitive income, within the region of €28-30k depending on practice
   » Educational assistance
   » practice with a recognised organisation in the financial services sector
   » Contributory pension

Why use Grafton? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Grafton. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For more information Contact Us by the Swords branch on 01-8900190 and apply with your up to date CV by clicking the button.

Related Sectors:
   . Banking / Insurance , Financial Services
Related Locations:
   . Dublin City Centre , Wicklow

 

About This Company

Here's what you need to know

Company
   . Grafton Recruitment
Address
   . 5 Cooldriona CourtMain StreetSwords, Co. Dublin, Ireland
Website:
   . www.graftonrecruitment.com

Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Dublin
Company Type Employer
Post Date: 06/19/2017 / Viewed 7 times
Contact Information
Company: Grafton Recruitment


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